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Unable to access the vulnerabilities page

  • May 6, 2026
  • 1 reply
  • 18 views
R

When attempting to access the Vulnerabilities page I get the following errors.

Jakarta.servlet.servletexception:request processing failed:
java.util.concurrent.completionexception:
java.util.nosuchelementexception:no value present

This error has accord since the last time I updated my CVE using the Vulnerabilities page.

    1 reply

    joe
    Employee
    • joe
    • May 6, 2026

    hi ​@Rymarti2 - I assume you are running an on-prem instance of the platform. If this started after a CVE update, it sounds like the update may not have installed correctly. Please open a support case at https://support.forwardnetworks.com so our Customer Care team can look into this with you. We’ll likely need a support bundle from your deployment.

    Let me know if you have any questions.

    Joe

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