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Snapshots stopped working several days ago. Is there a way to check logs to determine the root cause?

Hello @catbanks,

 

Snapshot log data can be viewed within the collection details from the collecting snapshot data window. This should provide a breakdown of snapshot status by device along with the ability to view logs by device. 


Collection Progress:

For additional support, I recommend engaging the Forward Networks support team. 

 

Good Luck, 

Deron J. 

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